3pitt Privacy Policy

1 Who We Are

3pitt (referred to throughout this Policy as "3pitt", "we", "us", or "our") operates the online betting and casino platform accessible at 3pitt.vip. 3pitt is the data controller in respect of all personal data collected from players and visitors to the platform. We operate under an international gaming licence and are committed to handling personal data responsibly, securely, and in compliance with applicable data protection principles.

This Privacy Policy applies to all individuals who: (a) register a player account on 3pitt; (b) visit the 3pitt website without registering; (c) interact with 3pitt's customer support team; or (d) receive marketing communications from 3pitt where consent has been provided.

2 Data We Collect

3pitt collects the following categories of personal data from players and platform visitors:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, CNIC number, gender	Account registration, age and identity verification
Contact Data	Email address, mobile number, city of residence	Account communication, support, marketing (where consented)
Financial Data	Payment method type, transaction reference numbers, deposit/withdrawal history	Payment processing, fraud prevention, AML compliance
Technical Data	IP address, device type, browser, operating system, session timestamps	Security, fraud detection, platform optimisation
Usage Data	Games played, bets placed, session duration, pages visited	Service personalisation, responsible gaming monitoring
Verification Documents	CNIC copy, proof of address, payment method screenshots	KYC compliance, withdrawal approval, fraud prevention
Communications Data	Support chat logs, email correspondence, feedback submissions	Service improvement, dispute resolution, compliance records

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where explicitly required for responsible gaming purposes (for example, documenting a self-exclusion arrangement or a vulnerability flag).

3 How We Collect Your Data

3pitt collects personal data through the following channels:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technologies: Cookies, server logs, and similar tracking technologies that record technical and usage data when you visit or use the 3pitt platform;
• Third-party verification providers: Identity verification and fraud screening services that we engage to comply with our KYC and AML obligations;
• Payment processors: Transaction confirmation data returned by JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank in connection with deposits and withdrawals.

4 Legal Basis for Processing

3pitt processes personal data on the following legal bases:

• Contractual necessity: Processing required to create and manage your account, process transactions, and deliver the services you have signed up for;
• Legal obligation: Processing required to comply with anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and the conditions of our international gaming licence;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where these interests are not overridden by your rights;
• Consent: Processing for direct marketing communications, where you have clearly opted in. You may withdraw this consent at any time.

5 How We Use Your Data

Personal data collected by 3pitt is used for the following purposes:

• Creating, verifying, and managing your 3pitt player account;
• Processing deposits and withdrawals via your registered PKR payment methods;
• Verifying your age and identity to ensure compliance with the 21+ age restriction;
• Detecting and preventing fraud, money laundering, collusion, and other prohibited activities;
• Monitoring betting and gaming activity for responsible gaming purposes, including identifying signs of problem gambling;
• Communicating with you about your account, transactions, security alerts, and platform updates;
• Sending promotional offers and bonus notifications where you have opted in to marketing communications;
• Improving the 3pitt platform through anonymised usage analytics and performance monitoring;
• Complying with requests from regulatory authorities, law enforcement, and our licensing body.

6 Sharing Your Data

6.1 Third-Party Processors

3pitt shares personal data with carefully selected third-party service providers who process data on our behalf under strict contractual data processing agreements. These include identity verification providers, payment processors, fraud screening services, and cloud infrastructure providers. These parties are permitted to process your data only for the specific purposes instructed by 3pitt and are prohibited from using it for their own independent purposes.

6.2 Regulatory and Legal Disclosures

We may be required to disclose personal data to regulatory authorities, law enforcement agencies, our international gaming licence authority, or courts of competent jurisdiction where we are legally compelled to do so. We will notify affected players of such disclosures to the extent permitted by law.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the 3pitt business, personal data held by 3pitt may be transferred to the acquiring entity as part of that transaction. Affected players will be notified of any such transfer and of any resulting change to this Privacy Policy in advance.

7 Cookies and Tracking Technologies

3pitt uses cookies and similar technologies on the platform to enhance your experience, maintain session security, and gather anonymised analytics data. The categories of cookies we use are:

• Strictly necessary cookies: Essential for the platform to function — including session authentication, security tokens, and load balancing. These cannot be disabled without breaking core functionality;
• Functional cookies: Remember your preferences such as language settings, display options, and previously used payment methods to streamline your experience;
• Analytics cookies: Collect anonymised data about how players navigate the platform, which we use to identify usability improvements. No personally identifiable information is shared through analytics;
• Responsible gaming cookies: Track session duration and gambling activity patterns to support our responsible gaming monitoring obligations.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to place bets or access core 3pitt services.

8 Data Retention

3pitt retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by our legal and regulatory obligations. The following general retention periods apply:

• Active account data: Retained for the lifetime of your account plus five (5) years following account closure, in line with standard AML and gaming licence record-keeping requirements;
• KYC verification documents: Retained for five (5) years from the date of verification, or from the date of the last transaction, whichever is later;
• Transaction records: Retained for a minimum of five (5) years in accordance with financial record-keeping obligations;
• Support and communications data: Retained for two (2) years from the date of last interaction, unless the communication forms part of an ongoing dispute or investigation;
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent history.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 3pitt's data disposal procedures.

9 International Data Transfers

3pitt's primary platform infrastructure is located in jurisdictions covered by our international gaming licence. In the course of delivering our services, your personal data may be transferred to, stored in, or processed in countries outside Pakistan. Where such transfers occur, 3pitt ensures that appropriate safeguards are in place — including contractual data protection clauses — to protect your personal data to a standard equivalent to that applied within our primary operating jurisdiction.

By registering a 3pitt account, you acknowledge and consent to such international transfers of your personal data as described in this section.

10 Children and Minors

The 3pitt platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided personal data in connection with an account registration, we will immediately suspend the account, delete the associated data, and (where appropriate) refer the matter to the relevant authorities.

If you are a parent or guardian and believe that a person under the age of 21 has registered on 3pitt, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11 Marketing Communications

3pitt may send promotional emails, bonus notifications, and platform update communications to players who have opted in to marketing at the point of registration or through their account settings. Each marketing communication will include a clear and functional unsubscribe option. You may also withdraw your marketing consent at any time by:

• Updating your communication preferences in the 3pitt account settings panel; or
• Contacting the support team at [email protected] with a request to opt out of marketing.

Opting out of marketing communications will not affect the delivery of transactional messages related to your account activity, security, or service changes. These operational messages are sent regardless of marketing preference as they form part of our contractual and regulatory obligations to you.

12 Security Measures

3pitt applies a layered security architecture to protect your personal data, including:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers;
• AES-256 encryption for sensitive data stored at rest;
• Role-based access controls limiting internal access to personal data strictly to authorised personnel with a legitimate operational need;
• Comprehensive audit logging of all access to personal data systems;
• Regular independent penetration testing and vulnerability assessments of the 3pitt platform;
• A documented incident response procedure that includes timely notification to affected players in the event of a data breach.

While 3pitt takes all reasonable technical and organisational precautions to protect your data, no digital platform can guarantee absolute security. We encourage all players to use strong, unique passwords and to enable two-factor authentication where offered.

13 Third-Party Services

The 3pitt platform may reference or link to our internal pages covering services provided by third-party game developers and payment providers. These third parties operate under their own privacy policies, which are independent of this document. 3pitt is not responsible for the privacy practices of third-party game studios, software providers, or payment processors beyond the data processing agreements we hold with them as described in Section 6.

Players are encouraged to review the privacy documentation of any payment provider — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — to understand how those organisations process transaction data on their end.

14 Changes to This Policy

3pitt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other operational factors. Where changes are material, we will notify registered players via email or an in-platform notification at least fourteen (14) days before the revised Policy takes effect.

The date of the most recent update is displayed at the top of this page. Your continued use of the 3pitt platform following the effective date of any amendment constitutes acceptance of the revised Privacy Policy. If you disagree with the changes, you may request account closure before the effective date by contacting our support team.

15 Contact and Complaints

If you have any questions, requests, or concerns relating to this Privacy Policy or the way 3pitt handles your personal data, please contact our support team through the following channel:

• Email: [email protected]
• Availability: 24 hours a day, 7 days a week, including Pakistan public holidays
• Response time: We aim to acknowledge all privacy-related requests within 48 hours and to resolve them within 30 days.

If you are not satisfied with our response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority or to the dispute resolution body designated under our international gaming licence. Details of the applicable escalation route will be provided to you in writing upon request.